How can I contact you about the La Senza Prestige program?
What is the La Senza Prestige program?
How do I use my Prestige card online?
Where can I buy a Prestige card?
Can I redeem Prestige offers without the loyalty card?
Can I combine more than one offer per transaction?
When do I need to renew my La Senza Prestige card?

How can I contact you about the La Senza Prestige program?

For La Senza Prestige program Customer Service inquiries, please call 1 888-LASENZA (1-888-527-3692), email onlinemanager@lasenza.com, or speak to any in-store staff.


What is the La Senza Prestige program?

La Senza members save every day, all year long. With the presentation of a valid Prestige membership card, members save 10% off their purchase in-store and online. This discount is valid on sale and promotional prices. In addition, you will receive Exclusive email Offers and Sneak Peaks at our HOTTEST & NEWEST items!

How do I use my Prestige card online?

Simply enter your Prestige card number during checkout on the Payment Page when completing your online order. Your card number is on the back of your card.


Where can I buy a Prestige Card?

Memberships can be purchased online at lasenza.com or at any Canadian La Senza location (at the store Cash Desk). For store locations, see our store locator.

Can I redeem Prestige offers without the Prestige card?

No. The email offers are only valid with the use of a valid Prestige Card. Coupons issued prior to Spring 2011 will expire when the current Prestige card membership expires.


Can I combine more than one offer per transaction?

No. Only one email offer can be used at a time with the Prestige card. However, an offer can be combined with the 10% Prestige membership discount!


When do I need to renew my La Senza Prestige card?

Your Prestige card is valid for 12 months, so your card should be renewed as it expires. This way, you never stop being a La Senza member and continue to receive all the benefits of membership. Your card can be renewed in-store and online.