Thank you for shopping with La Senza; we hope you love your purchase.
If you don’t, we offer returns within 30 days of purchase. To be accepted for a refund, returned merchandise must be in its original state, deemed to be unworn, unwashed, unused with tags attached, or defective.
Club La Senza cards cannot be returned.
Outlet & Clearance merchandise
All purchases of outlet and clearance merchandise are considered final sale. No exchanges and returns.
Additional questions? Contact Customer Service at:
Email: CustomerCare@LaSenza.com
Phone: 1-888-527-3692
Returns Option:
- Return by mail:
Online purchases can be returned within 30 days of purchase with an original receipt. Refunds will be made in the form of original payment. Original shipping charges are not refundable. A fee of $20 will be deducted from your refund for this service. The return service helps confirm the status of your return and track its delivery progress.
